How to Choose a Property Maintenance Company for Your Business?

How to Choose a Property Maintenance Company for Your Business?

Every property needs routine maintenance and occasionally emergency repairs. A convenient solution is to employ a professional property maintenance company. It is vital that you select a property maintenance company that you can rely on and trust. In this article we will be looking at how to choose the best property maintenance company to suit your maintenance service and repair needs. 

Your property is not only likely to the biggest asset you own it may house your workforce or the physical assets of your company. Ensuring your property is well-maintained is your responsibility and one that you need to protect. Do you need a property maintenance Chester? 

Factors to consider when choosing a property maintenance company. 


It is important to find a professional, reliable home improvement and maintenance service. If you are responsible for you facilities management or you employ a facilities manager, you can visit review websites such as, and to see reviews from previous customers. 


Do you need 24-hour availability? Some property maintenance companies have limited opening hours when you may need a quick response time. Tenants or staff could become locked out of the premises, natural disasters can cause structural damage, endangering your employees, customers or the general public or flooding causing water damage to your building and its contents. More reputable larger firms often have an out of ours contact line in case of emergencies. 


Depending on your property maintenance needs you, may need to look at the equipment and vehicles your prospective property maintenance company has available. Specialist jobs such May need specialist equipment such as expanding platforms, scaffolding of cherry pickers. Examples are: 

  • High level cleaning
  • Installation of flue liners
  • Chimney repairs
  • Gutter cleans
  • Roof repairs
  • Tree works
  • High level painting
  • CCTV installation
  • Exterior lighting
  • High level glazing
  • Roof condition surveys

Existing client portfolio 

The type of clients a property maintenance company works with will say a lot about the method of working and level of professionalism displayed by the company. Visit their website and have a look at the company’s previous case studies for examples of their work. 


Sometimes you may require immediate and urgent housing repairs. If this happens, you’ll expect the property manager and his/her team to be on your property at a very short notice. This will be possible only if the company is located geographically close to your home. 

In the case of an emergency, it is vital your maintenance service is local to your business. The time it takes to report an issue and have specialists on site could relieve downtime of equipment, damage to property and staff downtime. Some contractors can start the work or project at short notice, this also reduces travels costs for your maintenance company which may be relayed to you. 


How long has the company been operating? This information is often displayed on the ‘About us’ page on their company website. A company that has been operating for a long while has a proven record of success. You can also look for any accreditations the company may have gained during their time in business. 


Professional maintenance companies often have third party accreditations which may be found on the company literature and websiteThese trusted advisors on health & safety compliance and building standards include The Federation of Master Builders, Trust Mark and CHAS. 


A property manager with has the correct and relevant experience and qualifications, will be more likely to provide a professional and efficient service for your business. The benefits to using an experienced company will include a network of strong connections, including service providers and suppliers. If the company has worked with the industry for a considerable time they will be experienced in all aspects of property maintenance be able to give you advice on the correct maintenance approach for your property. 

Service Terms  

Factors such as the duration of the maintenance service, frequency of maintenance and the type of services offered in the package will affect any quotation. You will need to ensure that responsibilities to any tenants fall within the terms of the agreement.  

Often despite the best plans the unexpected happens and you need fast attention to your needs and solutions from a reliable reactive maintenance services from a trust local construction company. In such circumstances JST Construction have proven their expertise for over a decade and are the ideal maintenance partner for businesses throughout the North West & North Wales.  

Reactive Maintenance versus Planned Maintenance. 

Reactive Maintenance 

Reactive property maintenance contracts are used to ensure that any unexpected problems with your commercial property are rectified as soon as possible to ensure that they do not become worse. If an emergency issue is not corrected immediately it may damage your building or its contents and cause a risk to anybody that works, lives in, or visits the property. Experienced property maintenance services can ensure that you and your business remain fully protected. 

Reactive Maintenance work is often minor and can include repairing a broken window, unblocking a drain, vandalism and weather damage. Whether the project is minor or major you need a property maintenance service that have the facilities to find a solution and resolve it as a matter of urgency. 

Planned Maintenance 

Planned property maintenance contracts are used to ensure commercial buildings maximise efficiency and operate to their full potential by preventing failures in the building itself as well as its fixtures and fittings. Jobs are planned with the aim of avoiding any unexpected problems and can also deliver significant financial benefits by reducing costs through planning, such as ordering parts in advance, scheduling down time and ensuring the correct equipment is available, in advance of the job. 

Planned maintenance is vital to identify and prevent maintenance problems before they become a serious issue. Tasks can range from heating system renewals to electrical rewires and refurbishments.  

JST Construction, a property maintenance company based in Chester, specialises in offering strategic maintenance and repair solutions to ensure commercial buildings maximise efficiency and operate to their full potential. Our qualified building surveyors will schedule, prioritise and implement programmes that are guaranteed to minimise disruption. We have the expertise to identify minor incidents and put a stop to them before they become a major issue 

JST Construction provide a comprehensive reactive maintenance service from skilled operatives and contractors. Our reactive maintenance service includes: 

    • Technical support and assistance 
    • Account management 
    • Real time reporting 
    • Supplier management and procurement 
  • 24/7 telephone and web based contact centre 

With the help of JST Construction, you can rest assured that thorough reactive maintenance of your property, carried out by our qualified and experienced staff, you are in safe hands 24/7. 

Our teams of hard working reliable tradesmen are committed to providing the utmost quality of service that can be provided. 

Are you in need of a property maintenance service? Are you a Chester based property maintenance contractor? Does your business, commercial property or portfolio of properties need skilled, local tradesmen in Chester or surrounding areas? Contact JST Construction for a range of construction services today